Are you facing a major physical issue with your LG Smart TV? If so, it’s time to claim the basic 3-year warranty for a free service or replacement. If you don’t know how to check the warranty time for your LG TV, then here are some methods you will find helpful.
How to Find LG TV Model Number
To check the warranty period, first, you need to find the model number of your LG TV. Without that, you can’t find the warranty period online. To find the LG TV model number,
- LG webOS 6.0: Press the Settings button on remote → General → Devices → Select TV → Get the Model number on the screen.
- LG webOS 5.0: Open Settings → Support TV → Select Information → You will find the Model number on the screen.
- LG webOS 4.5: Go to Settings → General → Choose About → TV information → Now, you will find the model number of your TV.
How to Check LG TV Warranty Period
Once you have the LG TV model number, you can easily track your warranty status online. To do so,
- Visit the LG Warranty Information or Warranty Lookup website.
- Enter the model number of your TV in the respective field and hit Enter/Find Registration.
- With this, you can easily track every detail, including the warranty period for your LG TV.
Aside from going online, you can easily check the warranty period of your LG Smart TV in two ways.
- If you have registered your TV to your MyLG Account, you can easily check the warranty in no time. To get the exact warranty details, you should register your smart TV with your MyLG Account at the date of purchase.
- Next, you can calculate the warranty period by checking the date of purchase documents or user manual.
What is Covered Under the LG TV Warranty
Before claiming the warranty for your TV, you should know the parameters that the warranty will cover. Some of the things that LG warranty provider services for free are,
- Faulty hardware parts that go out before the warranty.
- Software issues on the TV OS.
- Screen issues are caused by the TV hardware.
These are some easy ways to check your LG Smart TV’s warranty period. After checking, you can claim the warranty by visiting the store where you purchased it or by contacting LG customer service. Also, it is advisable to keep the warranty papers with you before claiming the warranty.
What is Not Covered by the LG TV Warranty
The following are exclusions that are not covered by the warranty of an LG TV.
- Physical damages such as cracks, scratches, and dents due to careless installation, accidents, or improper usage.
- Warranty is not applicable if your TV is used in a commercial setting.
- Repairs and modifications done by unauthorized service centers can void the warranty.
- Wear and tear issues might occur due to excessive screen brightness.
- Collateral damage caused by natural disasters, power surges, or other issues.
- LG doesn’t offer a warranty for consumable parts, such as remote batteries.
If you have any doubts about the procedure I mentioned, visit my community forum for help and insights.