Is your LG TV freezing and interrupting your entertainment? This common issue can stem from various sources, such as software glitches, outdated firmware, or hardware malfunctions. When your TV freezes, it can make watching shows or playing games a frustrating experience.
Meanwhile, this guide is designed to help you troubleshoot and fix this LG TV problem, covering everything from simple resets to more in-depth solutions.
Underlying Reasons for LG TV Keeps Freezing
Some of the common reasons for freezing issues are as follows:
- Unstable WiFi connection
- Damage or loose cable connection
- Overheating of the device
- Lack of storage space on TV
- Outdated firmware and app
Solutions to Fix the LG TV Keeps Freezing
Whether you are new to troubleshooting or have some experience, the tips below will help you get your LG TV running smoothly again and restore your viewing experience.
Power Cycle the LG TV
Sometimes, a quick restart is all your TV needs to fix the issue and start working properly again. Begin by powering down and detaching the TV’s power cord from the power outlet. Wait for a few minutes, then locate and hold down the Power button (commonly located at the bottom of the TV) for 20 seconds. After a short while, plug in the TV and turn on your LG TV.
This will eliminate the temporary bugs and glitches in your TV. Otherwise, if the issue stays the same, try the next method.
Check the Connectivity of the TV
Internet connection plays a vital role while streaming online content on TV. If the connection fluctuates, it may lead to the LG TV freezing issue. So, run a speed test within your LG TV and check the network’s speed. If the network is low, reboot your router or upgrade to other plans with higher bandwidth to regain a standard WiFi connection.
Alternatively, you can also use the Ethernet cable connected to your WiFi router and LG TV to optimize the direct and fastest internet connection, which rectifies the LG Smart TV freezing issue.
Change the Cable Connection on TV
When the cables aren’t connected properly to your TV, it loses its signals and may start to freeze. Look behind your TV to make sure the cord is securely connected to your TV. At the same time, check that the power cables are also attached firmly to the power source.
On the other hand, damaged cables also affect the streaming of the content and cause freezing issues. So, check all the cables, such as HDMI cables, box cables, etc., that you are using and ensure they are not damaged, worn, or have any signs of degradation.
When you find any damage in the cables, replace them with new suitable cables and attach them firmly to your TV. If the issue has not been rectified yet, follow up on the next solution.
Clear the Cache Files on TV
Accumulated data on your TV will slow down or freeze the streaming. So, it is recommended that you clear the cache files on your LG TV frequently and provide more space for the apps.
Also, if you are still keeping the unused apps for a prolonged time, it will catch up with the storage. Instead, deleting all the unused apps might be a great solution for the low memory issue. You can also use the external storage device to free up your internal TV space.
After properly setting the TV’s storage, check whether the freezing issue is fixed. If it remains, proceed with the next troubleshooting methods.
Update the LG TV Firmware
Another important factor that can cause your LG TV to freeze is the outdated firmware. Probably, your device will automatically update when connected to WiFi. Occasionally, if the automatic update feature is turned off or your device isn’t pushing new software, you will need to update the LG TV firmware manually.
If your TV is updated and still you encounter the same freezing issue, perform the reset as a final troubleshooting method.
Factory Reset the LG TV
The issue has not been rectified, even after trying all the above-listed techniques. Don’t worry! As a final remedy, perform a factory reset on your LG TV. This action restores the TV to its original settings by erasing all your data, including the installed apps, watch history, access settings, etc. The LG TV freezing up issue will be solved after resetting the TV, and you can use it hassle-free.
Wrapping Up!
These are the possible fixes to resolve the issue. However, even if the factory reset doesn’t work, I suggest you contact the LG TV customer care for further assistance. Moreover, if you have any doubts or need any assistance, join my discussion forum, where we can freely discuss the issue and get the appropriate solutions.