Hey! Apple TV app on my LG TV is crashing or freezing whenever I try to use it. I have tried the basic DIY troubleshooting tricks like restarting and reinstalling, but no luck. What can I do to continue using the app. Any tips or solutions would be a huge help. Thanks.
If you have tried the basic troubleshooting methods and still can't fix the Apple TV app, check the Apple TV server. Sometimes, if the server is down, you can't access the app, whatever DIY fixes you do. You can check the Apple TV server status on the Downdetector website.
If the problem isn't on the server side, the next one you need to look at is the subscription. Check whether the Apple TV subscription is expired. If so, renew the plan. If this also doesn't help, I assume that the problem might be with your Router. Try restarting the Router and then connect the LG TV to WiFi. If the problem still persists, I recommend you factory reset the LG TV to fix the issue. Reaching out to Apple TV app support is also recommended if you need technical assistance.